Terms and Conditions
  1. Terms: All customers must submit a credit application prior to receiving terms. Until such time as a completed and approved application is on file. All orders are C.O.D.
  2. Shipment: Shipments if not will call, will be shipped Overnight C.O.D. Federal Express or U.P.S. FOB point for all orders is Fort Worth, Texas.
    FOB Origin Freight Collect
  3. Returns: COMPUTER PLACE will give credit on returned merchandise, subject to our Stock Balancing Policy. The product must be received within thirty (30) days of the invoice date. All returns will be subject to a fifteen Percent (15%) restocking charge. Refunds will be in the form of a company Check. All returned products must be clean, intact, and complete. If a product has been registered or seals are broken, it cannot be returned to us.
  4. How To Return Products
    1. Call your customer service representative at 817 292-7423 to obtain a Return Authorization Number (RMA #). This will enable us to process your return quickly. Please have the following information ready: Your customer account number Invoice number and date Name of product, formats. if defective, include a specific description of the defect.
    2. Please be sure to pack the product carefully. Include all original packaging and a copy of our invoice. All stickers and price tags must be in tact before returning re-saleable products. Also include a note telling us what is wrong with the products. Your RMA # is valid only if material is received within ten (10) Business days of issuance. Also final approval is contingent upon receipt and inspection in undamaged condition.
    3. Write RMA # on each carton and send it to:

COMPUTER PLACE
Merchandise Returns
5214 Wedmont Circle North
Fort Worth, Texas 76133